The quality of your experience as an Incense Warehouse customer is our number one priority. We have provided the following links to help you find answers to your questions.
If you prefer you can contact us directly on our toll-free line, 1-888-288-2977, 9am to 5pm Monday through Friday. For questions about an order you've already placed, call 1-888-288-2977, 10am to 5pm Monday through Friday or use our contact us page.
Learn a little bit about who we are and what we offer you.
Your privacy is critically important to us. read how and why we collect, store, use and protect your personal information.
Refunds & Exchanges
Information on returning or exchanging items purchased from us.
Terms and Conditions
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Get details on our Free Shipping option, flat rate, expedited shipping, International shipping and more.